Canceling your subscription
You can cancel your subscription at any time through the Manage subscription option in your profile. Your plan will remain active until the end of the current billing cycle. If you have used fewer than 30 credits over the lifetime of your account and your most recent payment was made within the past 30 days, you may request a refund. To do so, cancel your subscription and contact Recraft support at help@recraft.ai. Refunds are issued to the original payment method.Switching your billing cycle from yearly to monthly
To change from yearly to monthly billing, you will need to first cancel your yearly subscription, then start a new subscription on a montly billing cycle:- At the bottom left of the page, click on your name, then select Manage subscription.
- Click Cancel subscription at the bottom, then complete the cancellation flow.
- Go to the Pricing page and click the toggle to select monthly billing.
- Complete the purchase flow.
Your yearly subscription will remain active until the end of your current billing period. After that, your plan will renew on a monthly basis.
How to download an invoice or receipt
- For personal accounts: Click on your profile avatar in the upper right, then select Manage subscription.
For teams accounts: Open the Workspace tab, then select Manage subscription. - Click Manage billing details.
- In the Invoice history section at the bottom, click on your desired invoice.
- Choose from Download invoice or Download receipt.